CORRECTIVE MAINTENANCE

The Galileus process for the management of corrective interventions, both dynamic and efficient, with a communications system that permits the notification and execution of interventions in minimum times, enables a significant reduction in response and execution times, with a greater rationalisation of Technical Services’ resources and greater quality for the client.

Incidents log and special services from the telephone network.

Incidents log and special services from mobile devices.

Incidents log and special services from your desktop.

Processing of technical intervention notifications in five seconds.

Immediate transmission of technical intervention notifications to the printer and mobile devices.

Transmission of technical intervention notifications by email to external Technical Services.

General planning of corrective and preventative maintenance, one-off tasks and special services.

Start, pause or completion log of corrective maintenance from your desktop or mobile devices.

Operating lists of corrective maintenance or special services pending execution.

Analytical lists of corrective maintenance or special services pending execution or completed.

Evaluative analysis of incidents from clients.

Analytical and comparative multi-hotel lists of corrective maintenance or special services pending execution or completed.

Easy configuration of levels of access to the system in accordance with user privileges.

Historical record of corrective maintenance and services by location and equipment or by type of incident.