“Galileus, as a direct channel between centre managers and the Technical Services reduces processing times and the execution of maintenance and services to a minimum, improving the quality of the service for the client and the optimisation of the resources of the Technical Services.”
“The system, by processing all the incident logs that are produced and their execution, permits: the analysis of the historical record, the correct planning of the potential of the Technical Services and the improvement of their efficiency.”
With Galileus we have increased control over facilities and materials. We have managed to secure a highly reliable historical record of incidents and work carried out. The speed in the management of incidents and their resolution is highly impressive. A comprehensive, fast and efficient system. It has improved the management of the technical department by 100%. The best investment that can be made to optimise Technical Services’ resources.
Galileus is a great work tool for all departments.
Galileus makes all the hotel participate in the detection of incidents.
The truth is that Galileus, up to this point, has been a huge help, not only in incident management, but also for the easy management of inventories and stocks.
Control of failures and facility of response to rectify them.
Galileus presents an improvement in the communication, management and control of incidents. We would like to stress the convenience of having the incident log accompanied by images.
From my point of view, Galileus has enabled me to quantify the costs for repairs, stock control and planning tasks from one single platform.